Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What is the Durfi Guarantee on your mattresses?
Every Duroflex mattress is crafted with high-quality materials and undergoes rigorous quality checks. We offer a comprehensive warranty ranging from 5 to 10 years depending on the specific model.
How long does it take to deliver my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 5 to 7 business days for standard sizes and up to 10 days for custom dimensions.
Do you offer a trial period for new mattresses?
Yes, we offer a 100-night trial on select mattress models. If you are not completely satisfied with your sleep experience, you can initiate a return or exchange within this period.
Are there any assembly requirements for the bed frames?
Our bed frames are designed for easy assembly. Each shipment includes a detailed instruction manual and all necessary tools. We also offer professional installation services in select cities.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets. We also provide No-Cost EMI options to make your purchase more affordable.
How do I care for and maintain my Duroflex mattress?
To ensure longevity, we recommend using a mattress protector, rotating the mattress every 3 months, and avoiding folding or jumping on the surface.